Our Quality Promise
Untitled Document
A quality product means exercising control from design throughout all stages
of the manufacturing process. That's why Coastal put all their products through
rigorous testing to ensure that the highest standards are maintained. Every
member of the production work force applies their own quality assurance stamp,
as they contribute to the manufacture of your door, window or conservatory.
Coastal choose component materials that ensure your finished product will offer
long term performance. Doors windows and conservatories feature tough multi-chamber
construction, reinforced where necessary with sealed in galvanised steel box
sections. Joints are fusion welded throughout for extra strength, rigidity and
weather proofing
Quality Policy Statement
Coastal Windows Ltd T/A Coastal, is a privately owned company and specialises
in the fabrication of PVC-U, into double glazed products for the retail home
improvements industry - as a trade supplier with no installation function.
The aim of the company is to produce and supply products/services which are
fit for their intended purpose and meet customers specified requirements, as
a result of continually monitoring Quality Assurance requirements at all stages
of contract review (sales order) requirement, procurement, manufacture, stock
holding and despatch. We are totally committed to setting and achieving quality
standards that are capable of meeting, in all respects, the specified requirements
and reasonable expectations of our customers.
Coastal is committed to the integration of quality management into all areas
of its activities and as such has developed the following key objectives that
are to be applied to all departments within Coastal:
1) Coastal will develop and maintain a Quality Management System that conforms
to the requirements of ISO 9001:2000 so that we can provide and maintain a consistently
high quality in all work we undertake with the aim of continual improvement.
Our Quality Management System will ensure that proper communication, work control
and accountable records are generated for all work undertaken
2) All employees of Coastal are charged with promoting these aims and are committed
to meeting the agreed requirements of internal and external customers, first
time, on time, every time. As such, all employees are required to familiarise
themselves with the relevant sections applicable to them of this Quality Manual
(by their Supervision), which defines the Quality Management System that has
been established and adopted as the means for achieving these declared objectives.
Everyone connected with Coastal will be supported according to their individual
needs for personal development, training and facilities.
3) Coastal’s Quality/Health & Safety Manager is available to all departments
in order to advise upon, supervise and facilitate the development of quality
management systems and quality management issues. Additionally he will be responsible
for the regulatory audit function throughout the company.
The Managing Director is committed to the above objectives and to provide adequate
resources to ensure that they are achieved.
This Policy Statement will be reviewed annually by the Managing Director.
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